Business Development Manager
at SONIQ, Fulltime position
Melbourne, AUSTRALIA
CASE STUDY
This case study explores how Epworth uses Cybercast Digital Signage throughout their 13 healthcare facilities in Victoria to enhance communication, engagement and interactions with staff, residents, patients and visitors. The project commenced with Epworth Eastern in Box Hill followed by remaining facilities.
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CASE STUDY
How Independent Hardware Group (IHG) used Cybercast digital signage platform to deliver a unique customer user experience for their Mitre 10 hardware stores and enhance their brand image.
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CASE STUDY
Cybercast offers a stable, flexible, and easy-to-use platform to help schools and universities deliver a high-quality educational experience throughout campuses and classrooms.
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CASE STUDY
This case study explores why and how Sushi Hub uses Cybercast Digital Signage throughout their network of shops for its centralised digital display of promotional offers to communicate, engage and interact with their valued customers.
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CASE STUDY
About
the Client.
Brighton Grammar is a leading private boys' school in Melbourne, with strong community traditions and a culture of excellence. Founded in 1882, the school has a non-selective enrolment policy with over 1,400 students from ELC to VCE.
CASE STUDY
About
the Client.
Sushi Hub opened its first store on 16 October 2006 in an alleyway in Cabramatta, NSW. It now has more than 120 stores operating Australia. Sushi Hub constantly works to deliver the freshest, top-quality sushi to customers. Sushi Hub products are sourced locally and delivered daily to ensure the best quality. Sushi is the heart and soul of Sushi Hub. Making and serving sushi is a labour of love between the chefs and customers. Sushi Hub’s love of classical sushi has resulted in the creation of a sublime menu that is full of flavours.
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Digital Signage
Hardware.
Create wireframes at the speed of light by using
and customising the components we have
available out of the box.
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Cybercast
Digital Platform.
Create wireframes at the speed of light by using
and customising the components we have
available out of the box.
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Cybercast
Advertising.
Create wireframes at the speed of light by using
and customising the components we have
available out of the box.
CASE STUDY
About
the Client.
Mitre 10, formed in 1959, is a large player in the Australian home improvement and hardware industry. The Mitre 10 group comprises of Australia's largest independent home improvement and hardware wholesaler to the industry and an independent and local retail network of over 300 Mitre 10 and True Value Hardware stores.
Grow your business with
Cybercast Digital Signage
SONIQ and Cybercast share a mission to bring a complete end-to-end Digital Signage platform to businesses across Australia & New Zealand.
By providing our customers innovative ways to drive sales, improve customer experiences and reinforce brand awareness, the Cybercast platform supplies businesses with both the hardware and software solutions to deliver a much more relevant customer experience.
SPEAK TO AN EXPERT
By providing our customers innovative ways to drive sales, improve customer experiences and reinforce brand awareness, the Cybercast platform supplies businesses with both the hardware and software solutions to deliver a much more relevant customer experience.
SPEAK TO AN EXPERT
HARDWARE
DIGITAL PLATFORM
ADVERTISING
The Need.
Present an entire new 'home connect' IoT product range inside stores that would inform and educate customers as well as their in-store staff. The new range of IoT products is a break-away from Mitre 10’s traditional hardware supply. So it requires a digital solution to present and compliment the range and enhance the store’s image as a digital supplier. The catalogue range includes over 100 products by 7 different suppliers. The solution needs to take into consideration their customer’s shopping behaviour, which was previously formulated internally by Mitre 10. Mitre 10 needs the ability to add and remove products, as well as update images and descriptions.
Source of content would be driven manually from head office via local directories. Integration with Mitre 10's existing intranet product portal is required for product consistency and updates.
Integration with Mitre 10's existing intranet product portal
Create a more attractive and inviting environment
Better control of promotions and quick distribution
Ensure content is relevant, compelling and accurate
The Opportunity.
Progressive schools and universities are turning to digital signage to meet the challenge of managing communications with thousands of students, staff, and visitors on large campuses. As well as innovating how, educational material is delivered and consumed in the classrooms. A great example of this lies at Brighton Grammar School (BGS) BGS was looking at various digital solutions to solve separate set of challenges and goals across all areas of the school and Cybercast was the answer to achieving them.
Better control and distribution of communication
Time and cost savings on marketing materials
More attractive and engaging visual experiences
Enhance educational experience in the classroom
The Need.
A major priority for Sushi Hub was to save cost by replacing their printed posters they send out to stores.
Posters were slow to deploy and extremely expensive, limiting the number of campaigns they could afford to run with messages getting outdated quickly. Without a centralised control over the marketing collateral and deployment, HQ could not control if correct content was being displayed; or any content at all.
They wanted to ensure accuracy throughout their promotions.
Replace costly and outdated posters
Create a more attractive and inviting environment
Better control of promotions and quick distribution
Ensure content is relevant, compelling and accurate
ABOUT
Smarter
Technology.
All the content that you love, exactly how you want it. Upgrade your viewing experience with SONIQ’s range of Android TVs.
CASE STUDY
About
the Client.
Epworth HealthCare is Victoria's largest not-for-profit private hospital group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients.
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Your one stop for
all Hardware.
Australia’s leading designer and manufacturer of consumer electronics and digital commercial displays. SONIQ offers a diverse range of quality displays that provides professional-grade image quality and high impact messaging built to drive your business’ future. From 4K digital screens to large-scale indoor/outdoor LED walls, SONIQ has the hardware solution you’re looking for.
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Bring your
content to life
with Cybercast’s
CMS Platform.
Cybercast brings content, device and data management together with an innovative CMS suite. Designed for all experience levels, Cybercast’s Content Management System provides complete-control and scalability through a user-friendly interface.
Users can easily manage both content and devices in real time through a single all-in-one platform. Schedule and control your content anytime to your network of devices anytime, anywhere.
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Digital
Advertising for Everyone.
With a growing network consisting of digital advertising screens in key high traffic locations, Cybercast has created an affordable and accessible Digital Advertising platform.
Become a host site through Cybercast Advertising’s Media Partner Program and earn a passive income stream, or purchase advertising space and take full control of where, when and how your advertisements are seen.
Open doors to new
possibilities with SONIQ
Partner with us to leverage each other’s strength, to excel in our respective industries and add exceptional value to our loyal customers.
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The Opportunity.
With the heightened need to communicate during the 2020 pandemic, there was an immediacy to replace static posters and notice boards with a responsive and centralised communication tool.
A great need arose to share important corporate, health & wellness and compliance messaging across a digital signage network at multiple locations while being able to easily manage, update and tailor content in real time, per specific screen. There were also internal needs to quickly and efficiently maintain and broadcast operating theatre timetables to relevant personnel, doctors and nurses. Digital residency directories were also on the agenda.
With multiple digital display endpoints at different locations, serving specific purposes, there were many components to the project. It was important for Epworth to find a technology partner that provides an effective end-to-end solution.
Replace costly and outdated posters
Create a more attractive and inviting environment
Better control of communications and quick distribution
Quickly and efficiently broadcast operating theatre timetables
PARTNER
The Solution.
After evaluating several solutions, they selected Cybercast for a pilot test.
To see if it will fulfill their need. Cybercast exceeded expectations.
After a successful pilot period, screens were installed in all shops across Australia.
The digital screens were sleek and clean with vivid, vibrant picture quality.
Cybercast was able to offer a wide range of screens to meet a variety of customer engagement objectives and to retro fit some unique store layouts.
PARTNER
Become a
SONIQ Reseller.
Discover the benefits of becoming a SONIQ reseller. As a SONIQ reseller, we offer you competitive prices on a broad selection of high-quality products — from consumer electronics to Commercial Digital displays. Our driven and dedicated team will ensure that you will get the support and assistance you need.
PARTNER
Solutions
Provider.
At SONIQ, we’re driven to help elevate our clients. With experience and expertise in consumer electronics, digital commercial displays and logistics, SONIQ will work alongside your business to create bespoke solutions that suit your business needs.
CASE STUDY
The Solution.
Cybercast - Cloud Digital Signage would be used as the platform to control content publishing, monitoring and managing of screens.
CASE STUDY
The Solution.
The Cybercast digital signage solution improves how they connect people on campus and better deliver education. Its' usage enhances learning, promotes safety, improves information dissemination, elevates branding, facilitate sporting matches and provides entertainment.
SUPPORT
SONIQ Support
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Case Studies
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Explore Our Industries
Get inspired by how different industries use Cybercast digital signage as part of their business strategy.
VIEW ALL INDUSTRIES
Use digital signage systems to create an effective and cost-efficient network across schools, university campuses and dormitories.
Easily manage it centrally through a web-based dashboard: anything from sporting event reminders to special class programs. Keep your students and staff informed with urgent and time-sensitive updates.
Easily manage it centrally through a web-based dashboard: anything from sporting event reminders to special class programs. Keep your students and staff informed with urgent and time-sensitive updates.
Deploy Cybercast digital signage solutions for healthcare to enhance patient experience and improve vital communication with time poor medical staff. Keep your patients and staff informed with urgent and time-sensitive updates.
Integrate Cybercast visual solutions into your retail chain and shopping centres to enhance your customer shopping experience and brand loyalty. Maximise exposure by promoting targeted items with unmissable content through displays. Keep your customers informed and entertained.
Build an effective and simple visual network to improve corporate communication and the overall office experience. Increase engagement within separate departments, branches, and companies. Effortlessly integrate digital signage solutions at any scale and into an unlimited number of offices. Easily update and edit your content on-the-fly with maximum security.
Integrate Cybercast digital signage for events into your venues to enhance visitors' experience and improve your marketing communication. Maximise the average visiting time by offering additional services with engaging and appealing digital signage content through screens. Keep your visitors informed and entertained.
Cybercast digital signage is a versatile visual communication tool to improve your engagement with clients for both outdoor and indoor digital displays. Use our digital signage software and quality digital displays to inform and engage with your audience in residential and commercial properties.
Integrate Cybercast digital signage solutions into your hotel chain, restaurants and facilities to enhance guests' experience and improve your brand loyalty. Maximise the average visiting time by promoting additional services and property features with engaging and appealing content through screens. Keep your customers informed and entertained.
Touchscreen Kiosks
Digital kiosk with touch screen capabilities was chosen to present the content and interface with customers and staff. Mitre 10 would engage their store fitter to physically wrap the kiosk and house them in custom-built timber cabinets to match the store's décor.
A custom app with backend CMS would be built to allow Mitre 10 to manage the content and integrate with their intranet portal. UX design of the app to leverage Mitre 10’s understanding of their customer’s shopping behaviour, which revolves around the area of the home and not specific products i.e. Garden, Garage, Kitchen etc. Data capture would be built into the app for activity tracking; what products are touched and searched.
LED videowall
Further promotional reinforcement was achieved via the deployment of an LED videowall. Rich, multimedia content is broadcast to the wall for maximum impact and communication. These walls complimented the kiosk solution as it compelled customers to interact with the kiosk 'Connected Homes' application to learn more about the products, thus driving customer engagement.
Enhance Classroom Learning with Interactive Touch Displays.
Enhance the learning experience with quality digital displays and interactive touch screens that's compatible with other media integration and technology. The touch experience provides hands-on learning and collaboration, especially important for foundation primary years.
Promote Safety via Digital Displays.
Remind students, faculty and visitors about personal hygiene and safe distancing measures; keep the school community safe with emergency alerts.
Communicate Campus Events with Kiosks.
Cultivate strong student and staff communities by displaying campus news and events.
Boost Branding with Reception and Auditorium Signage.
Create a pleasant vibe for visitors and strengthen branding by featuring welcome messages on digital screens at the school lobby.
Facilitate Sporting Matches with Outdoor LED Digital Display.
A super bright, high-resolution outdoor LED screen is versatile enough to keep scores of a sporting game, as well as publishing other types of multimedia and application to engage crowds at outdoor venues.
In-store digital promotion display
The screens deployed included 16" slim line displays for the shop counter, 88” long displays for compelling content, capacitive touch displays for customer interaction and robust commercial 4K displays. Robust enough to run all day, 7 days a week. Additionally, all screens arrive at shops pre-configured and paired. Relevant content is published in an instant with Cybercast 'Plug & Play' solution.
Currently, Sushi Hub uses Cybercast to display videos and images for seasonal promotions. Content is general promotional, cross-selling and/or up-selling, while also keeping customers entertained. The ultimate goal is of course, to boost sales.
CASE STUDY
The Solution.
Cybercast provided a comprehensive solution, including digital displays, hardware mounts, Cybercast CMS, installation, support, training, and bespoke applications. A wide range of digital displays were deployed including ultra-HD Digital Screens, capacitive touchscreens, kiosks with touch screen and video walls. These digital displayed were placed at building entry points, waiting rooms, corridors, theatre areas and administration areas.
The Cybercast CMS was able to configure and accommodate the locations of screens, its associated content and allow for easy management and monitoring.
CASE STUDY
The Results
& Benefits.
Cybercast Promotional efforts were published to the screen as an advertising channel. The interactive app encouraged customer engagement and learning. Staff interaction with the screen allowed self-learning. Intelligence derived from activity tacking drove marketing initiatives and product sourcing, reducing the number of products they purchase and host.
CASE STUDY
The Results
& Benefits.
Key Benefits of Digital Signage in Education.
Enhance learning
Digital signage for schools makes learning more fun and enjoyable by visual simulation of ideas and concepts.
Redefine campus-wide communication
Capture the attention of students, faculty, and visitors with vivid digital displays. Update information easily, in seconds.
Connect with students & faculty members
Digital display screens for schools promote a sense of community by featuring highlights of student life and campus events.
Revamp brand messaging
Welcome visitors with stunning digital displays, providing an impressive first and lasting impression. Showcase student achievements at the reception area.
Engage and entertain visitors
Keep visitors entertained with live news feeds, weather reports and sports updates. As well as keeping sporting crowds on the 'edge of their seat' with a responsive vivid scoreboard.
CASE STUDY
The Results
& Benefits.
Key Benefits of Digital Signage in Retail
With screens for all their outlets synced centrally and the ability to push content easily where and whenever required, Sushi Hub are now able to maximise their opportunity to generate additional revenue with digital promotion displays. All this is achieved efficiently, effectively, reducing operational cost. On top of this, Sushi Hub also offer their customers a more modern, retail environment. That is, while raising their profile as an innovative digital signage adopter.
Overall, the main benefit that Cybercast has given Shushi Hub is clear; they can show customers the right content, at the right time, in the right place. And in a very simple way. This means that Sushi Hub's operational, commercial, and marketing teams can work on more critical matters to the company's business.
Sushi Hub's focus is selling Sushi. Cybercast's end-to-end solution with exceptional level of support takes away the hassle of maintenance and service of devices.
Operating Theatre Schedule
Previously the operating theatre schedule was hand-written by an administrator on a traditional whiteboard. The administrator needed to attend to the whiteboard at its physical location and manually made changes. It was time consuming, and accuracy was not guaranteed. Working together with the Epworth team, Cybercast developed an expert bespoke application that enabled the theatre schedules to be uploaded and displayed on digital screens at different locations, remotely from the administrator’s computer. Live updates were just one click away. It is crucial that doctors and nurses were guided to their assigned theatres with accuracy in a timely manner.
Digital Directories
Another bespoke application was its Digital Residency Directory. Residents shift and change. Cybercast digital signage ensures that the resident information including doctor profile, services provided and room location is always accurate and up to date.
Touchscreen Kiosks
Types of messaging included timely COVID-19-related updates, doctor profiles and donor recognition that were published on displays across the full network, as well as location-specific content on custom playlists.
The Cybercast platform has allowed us to effectively capture exactly what products customers are looking for, and has introduced a much more immersive customer experience.
Cybercast has enhanced the learning experience for our students and helped our institution redefine communication within the campus.
Cybercast is an outstanding platform, easy to use and powerful. Allowing us to achieve our sale's goals and customer engagement goals. It has exceeded all our expectations.
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Case Studies
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Case Studies
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Case Studies
CASE STUDY
The Results
& Benefits.
With the deployment of Cybercast, Epworth has enhanced its branding as the innovator in the health industry pioneering in the process of digital transformation.
Communication Efficiency
Cybercast is an effective and efficient communication platform that serves as a means of conveying critical and timely information across multiple locations with assurances of network health. Cybercast has helped Epworth communicate with their doctors, nurses, staff, residents, visitors and patients with the right content, at the right time, in the right place and in a very simple way.
Operational Costs Reduction
Cybercast digital signage solution has helped Epworth reduce operational costs significantly. Usage of prints and posters have been minimised, enabling Epworth to achieve a clean and professional appearance as well as reduce the carbon footprint.
Intuitive Content Management System and Ease of Deployment
The content management and network administration of Cybercast are user-friendly, intuitive and effective. The deployment of campaigns to multiple screens of various sizes and configurations needing to play specific contents with relevance was made so easy to operate with that one does not need to be technically savvy to master Cybercast.
Stability and Reliability
With the solution supporting a network spanning across multiple locations, the new solution had full support from Cybercast including services, training and system monitoring to ensure network health.
Strong Technology Partnership
Cybercast provided not only the full technology solution but also the deep knowledge and commitment to continue supporting Epworth on what they needed for success.
Cybercast is such a power tool that facilitates the communication within the hospital. It is easy to operate and the feedback from the staff has been extremely positive. It has exceeded expectations in every aspect, from the products and solutions to the support and services.
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